Customer Service
- Customer Service Item Availability
- Privacy & Security
- Returns & Replacements
- Terms and Conditions
- Changes and Updates to this Policy Current
- Customer Service Item Availability
- Delivery times vary upon location and order size however different shipping methods come with differentiating process and time frames. Upon order placement, approximate shipping charges will be presented prior to payment. However we cannot ensure a specific price for shipping due to such factors as product weight, size, distance, insurance requirements, number of items and shipping type depending on products.
- Privacy & Security
- All information is kept strictly confidential, excluding circumstances where the terms of use and conditions have been violated. Please be advised that scentsationalsmells.com may use user information such as email to notify members about current and upcoming promotions and sales. Should you wish to no longer receive promotional emails from scentsationalsmells.com, please send your user name and information as well as email address and instruction to ekukkee@scentsationalsmells.com. We are a 100% secure site scentsationalsmells.com is protected with SSL encryption.
- Returns & Replacements
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Prior to any returns please contact eKukkee@scentsationalsmells.com with your concerns.
Buyer is responsible for return shipping and handling. Such information as product number and buyers return address must be present with packaging. As the buyer is responsible for return shipping we strongly advise that a secure shipping method is chosen for the item being returned with tracking number and insurance.
- Terms and Conditions
- scentsationalsmells.com reserves the right to change aspects of the website without prior notice to adjustment. We also reserve the right to remove users as well as cancel or remove items from sale if the circumstances arise. Every possible effort is made to assure prompt and safe delivery of our goods. Due to limited control, we hold no responsibility for delayed orders caused by the exterior shipping company. However if this situation occurs our staff will always assist in any way possible to prevent or correct the situation. All prices and charges are in Canadian dollars and will be processed and converted as such. We reserve the right to limit quantities of items if they may exceed shipping guidelines.
scentsationalsmells.com will not be liable for any damages of any kind to equipment in connection to your use of this site. We make every effort to ensure the privacy and protection of our customers, however with al internet usage we must make our customers aware of the risks of internet purchases. Any errors or miscommunication of any kind will be dealt with promptly and if concerning a user they will be contacted immediately. All trademarks, logos, equipment and photography are property of scentsationalsmells.com and partners, and may not be used without consent from scentsationalsmells.com. Questions regarding our terms of use and conditions fell free to email us at scentsationalsmells.com. - Changes and Updates to this Policy scentsationalsmells.comreserves the right to modify any and all information contained on this site at any given time without prior notice to its users. We will always strive to work hard and have the optimal level of customer satisfaction in every area of scentsationalsmells.com working to address the needs and concerns of our clients. We will also strive to attain the highest level of customer satisfaction by giving notice to all of our clients about any and all significant changes by the email address provided in your user account or by placing notification onto the website itself.
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This Privacy Policy was last modified January 4th 2012.
Prior to any returns please contact eKukkee@scentsationalsmells.com with your concerns.
